You will receive a token number for your complaint via email. On clicking redressal, you will be redirected to a complaints page where you can register your first complaint through the ‘click here’ hyperlink mentioned in step 1. You will find the ‘Give Feedback’ option menu on the customer service page. If you are dissatisfied with the services offered to you or the response given to you by the customer service team, you may raise a complaint based on the sensitivity of the matter through the below-prescribed mechanisms:
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Birla Sun Life Customer Care- How to Raise A Complaint To receive premium paid certificate, type PPC and send. You may send SMS commands on 567679 to get information on specific queries mentioned below:ġ. Birla Sun Life Customer Care - SMS ServiceĬustomers can request the information required by them through ‘MYALERTS’ service offered by the insurance provider. You may also locate the medical facilities and alternate premium centers in and around your area. To locate the nearest Birla Sun Life Insurance branch office in your area, you can visit the ‘Contact Us’ page in the Birla Sun Life Insurance website and click the ‘Locate Us’ button on the right hand menu. To get your queries and concerns resolved or to buy a new life insurance policy, you can visit one of branch offices in your city. A customer care representative will get back to you and you can arrange a meeting with him/her to get the right guidance on the plans you are interested in.
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To avail the free service, you need to click the ‘Send An Advisor’ button on the right hand menu on the ‘Contact Us’ page and fill in details such as the name, email id, mobile number, location and others.
If you wish to discuss about the insurance plans offered by Birla Sun Life or have queries around the same, you can get a meeting arranged with an expert. You can use the ‘Need Help’ online chat option on the homepage of the website and share your concerns with the customer care executive over chat.īirla Sun Life Customer Care - Get A Meeting Arranged With An Expert Birla Sun Life Customer Care - Online Chat You can email the customer care team stating your query or issue in detail at The customer service team will respond with the relevant information in a stipulated time frame. Birla Sun Life Customer Care Email Address: Those living outside India can call on +91 22 66917777 (charges applicable based on your network operator). The service can be availed from 9.00 a.m. If you have any concerns or issues related to the products and services offered by Birla Sun Life Insurance, you may call the customer care centre on 1-80 (toll free) and get them resolved.
Birla Sun Life Insurance Toll Free Numbers: If you are looking for information about these plans or need your policy-related issues to be addressed, here are the suitable communication channels you may use to reach out to the customer care team. It has an extensive distribution reach of over 500 cities through its network of more than 540 branches, over 81,000 empanelled advisors and over 140 partnerships with corporate agents, brokers and banks.Birla Sun Life Insurance Company Limited (BSLI) offers a variety of life insurance and pension plans under categories such as Protection, Wealth with Protection, Children’s Future, Health & Wellness, Retirement, and Savings with Protection. The company offers a complete range of offerings comprising protection solutions, children's future solutions, wealth with protection solutions, health and wellness solutions, retirement solutions, and savings with protection solutions.
This offers a formidable protection for its customers' future.
With experience of over a decade, BSLI has contributed to the growth and development of the Indian life insurance industry and currently is one of the leading life insurance companies in the country.īSLI has the local knowledge of the Aditya Birla Group combined with the domain expertise of Sun Life Financial Inc. Birla Sun Life Insurance Company Ltd(BSLI) is a joint venture (JV) formed in 2000, between the Aditya Birla Group, a well-known Indian conglomerate and Sun Life Financial Inc, one of the leading international financial services organisations from Canada.
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